The Travel Authority Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hotel booking platform at travelauthority.com. Please read this policy carefully before using our services.
We collect information you provide directly to us when making a booking, including your name, email address, payment information, and travel preferences. We also automatically collect certain information when you use our platform, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us improve our services and personalize your experience on The Travel Authority.
We use the information we collect to process hotel bookings and reservations, send booking confirmations and travel-related communications, provide customer support and resolve disputes, personalize your experience and recommend relevant hotels, improve and develop our platform and services, comply with legal obligations, and detect and prevent fraud or abuse of our services.
We share your personal information with hotels and accommodation providers to fulfill your booking, payment processors to complete transactions securely, our technology partners (including LiteAPI) who help power our booking engine, and service providers who assist in operating our platform. We do not sell your personal data to third parties for marketing purposes. We may also disclose information when required by law or to protect the rights and safety of our users.
All payment transactions are processed through secure, PCI-DSS compliant payment processors. We do not store your full credit card details on our servers. Payment data is encrypted using industry-standard SSL/TLS technology. You are responsible for ensuring the accuracy of payment information provided at the time of booking.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, analyze platform usage, and deliver relevant content. You can control cookie settings through your browser. Disabling certain cookies may impact the functionality of our platform, including the ability to complete bookings.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for a period of 7 years to comply with financial and tax regulations. You may request deletion of your account data at any time by contacting us.
Depending on your jurisdiction, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, and request data portability. To exercise any of these rights, please contact us at travelauthorityinc@gmail.com. We will respond to your request within 30 days.
The Travel Authority operates globally. Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place.
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Continued use of our platform after such changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Privacy Officer at: The Travel Authority Inc. 725 E Road 2 N Unit 1494 Chino Valley, AZ 86323 Email: travelauthorityinc@gmail.com Phone: 928-963-2760